Shipping Policy

Fast, reliable shipping for all HealthTag orders

We aim to dispatch all orders within 48 working hours (usually much quicker!). You will receive a confirmation email with tracking details once your order has shipped.

Shipping Options

We offer various shipping options to suit your needs. Shipping costs and delivery times are calculated automatically at checkout based on your location and selected shipping method.

  • Standard Shipping: Reliable delivery with tracking
  • Express Shipping: Faster delivery for urgent orders
  • International Shipping: Available to most countries worldwide

Delivery Times

LocationStandard DeliveryExpress Delivery
UK1 - 3 working days1 - 2 working days
Europe3 - 7 working days2 - 4 working days
North America5 - 10 working days3 - 5 working days
Rest of World7 - 14 working days5 - 7 working days

Shipping Costs

Shipping costs are calculated automatically at checkout based on:

  • Your delivery address
  • Selected shipping method
  • Order weight and dimensions
  • Current shipping rates from our carriers

Free shipping may be available for orders over certain thresholds - check at checkout!

Order Processing

  • Orders are processed Monday to Friday (excluding bank holidays)
  • Orders placed after 2 PM may be processed the next business day
  • You`ll receive an email confirmation with tracking information once your order ships
  • All orders are shipped with tracking for your peace of mind

Additional Information

  • All delivery times are estimates and may vary due to external factors such as weather, customs delays, or carrier issues.
  • International customers are responsible for any customs duties, import taxes, or additional fees that may apply in their country.
  • We cannot guarantee delivery times for international orders due to customs processing.
  • If you have any questions about your shipment, please contact us at support@healthtag.cc.

Returns & Exchanges

For information about returns and exchanges, please see our Refund Policy.